At Vedaksh Jyotish Sewa Sansthan, we strive to ensure your satisfaction with our products and services. This Cancellation and Refund Policy outlines the terms and conditions regarding order cancellations and refunds.
Order Cancellation
• Before Shipment: If you wish to cancel your order before it has been shipped, please contact our customer support team as soon as possible. We will process the cancellation and issue a full refund.
• After Shipment: If your order has already been shipped, cancellation is not possible. However, you may initiate a return once you receive the product.
Return and Refund
• Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within 7 days of delivery.
• Process: To initiate a return, contact our customer support team with your order details. We will provide instructions on how to return the product.
• Refund: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to the original method of payment and The refund will be credited to the original payment method within 10 business days.
Non-Returnable Items
Certain items are non-returnable, including:
• Personalized or customized products
• Digital downloads
• Gift cards
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will arrange for a replacement or refund as appropriate.
Contact Us
For any questions or concerns regarding cancellations or refunds, please contact our customer support team:
• Email: support@vedakshastroshop.com
• Phone: 814-613-8698
Changes to This Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page.
Thank you for choosing Vedaksh Jyotish Sewa Sansthan. Your satisfaction is our priority.
